What is it? - As part of Councils ongoing commitment to better serve the public, Inverell Shire Council has added a "Citizen Request System" tool to its website to allow citizens to communicate common requests, for example:
- Dumped Rubbish
- Kerbside pickup - missed bin
- Kerbside pickup - new service
- Street Trees
- Access Maintenance
- Road Grading - gravel
- Growth control - timber
- Growth control - slashing
All URGENT matters need to be reported either by phone or in person to Councils Administration Centre. To view Council's emergency contact details click here.
Council will store information provided by you so they can appropriately respond to any request for service.
This information will be kept secure and confidential by Council systems and employees. Council will not disclose this information unless Council are required to do so by law.
An issue tracking number will be generated after you have entered your request. Please write this tracking number down and use it when referencing this Issue. This tracking number will be needed if you wish to make a status inquiry.
This Citizen Request Site is intended for NON-EMERGENCY-MATTERS.
The information contained on this website is delivered on an as is basis and all efforts have been made to ensure it is correct and up to date and is provided in good faith.
However, Council, it's officers or employees, will not be held liable for any loss - whether financial or otherwise - resulting from use of this website, or use of the information contained within this website.
The information and Services on the Inverell Shire Councils website is provided on the basis that all persons accessing the site undertake responsibility for using and assessing the relevance and accuracy of its content.
Inverell Shire Council reserves the right to change any information on this website from time to time, without notice.
All concerns and/or complaints submitted to the Council are reviewed by Customer Service personnel and forwarded to the appropriate personnel for response. Any concerns or complaints submitted after normal business hours will be processed the following business day.
Councils hours of operation Monday through Friday, 8:30 a.m. to 4:30p.m. The Council, it's officers or employees, will not be liable for any loss - whether financial or otherwise - in relation to the progress and actions related to requests made via this Service.
All concerns and/or complaints require the mandatory fields to be completed in order for it to be submitted. If you wish to voice a concern or complaint anonymously, you can contact Council by phone on 02 67288 288 during business hours.
By clicking "I AGREE" I acknowledge that I have read, understand and agree to this disclaimer, and by doing so wish to enter my request.
By clicking on "I DISAGREE" you will be redirected to the Councils main website, and you will not be able to submit your concern and/or complaint.